UAE based company, Cell-Hub, is in the process of implementing MAP at their client’s location. MAP consists of a rainbow of services as mentioned below:

• Mobile Marketing application
• SMS Broadcast
• Pull & Push Services
• Subscription & prepaid applications
• WAP push and downloads
• MMS Services
• SMS & MMS Gateway
• Reporting

Need analysis
Cell-Hub is a new startup company. Their business model consists of

• Deploying shrink wrapped MAP applications on clients infrastructure.
• Provide maintenance services for MAP installations.
• ASP for MAP applications

• In order to deliver a shrink wrapped application, Cell-Hub needs to document each and every service that is to be delivered as a part of MAP applications.
• MAP applications need a generic interface that could be easily modified for each deployment.
• MAP applications should be installed smoothly and trouble free at each deployment.

Goal
The Cell-Hub team is keen to:

• Get the MAP applications documented professionally.
• Create a generic interface for their applications.
• Certify the MAP applications, especially the reporting portion by performing a professional QA.

Problem Statement
Transpose MAP as commercial shrink-wrapped package that customers can buy as off-the-shelve box and deploy on their platform with ease.

Solution
Work with the Cell-Hub team and create professional documentation for all MAP applications, and deliver the following:

• Detailed documentation of all MAP applications consisting of:
• User Manual
• Installation Manual
• Non-Technical White paper
• Technical White paper
• Marketing brochure
• Design and suggest a generic UI for MAP Reporting module.
• QA of MAP Application module and Reporting module (Web reports)