The ebos Channel Improvement Management (CIM) system is the first Web-based application that automates standards attainment - giving companies the tools they need to manage channel-wide improvement initiatives for uniform results. The CIM significantly reduces cost of initiatives by leveraging existing e-learning and knowledge management systems and by decreasing the investments needed for traditional consulting and training. ebos also equips the channel owner with the tools to enforce and monitor program compliance. ebos CIM makes change happen. It creates the pathway to action that bridges the gap between the corporation’s objectives and front-line actions. Through a problem-solving work interface, front-line managers quickly identify performance problems, pinpoint causes and implement practical solutions. The ebos CIM system integrates into the manager’s daily workflow, creating a sustainable improvement process. By reducing the corporation’s objectives to bite-sized tasks, the ebos CIM gives managers - even new ones - the tools to solve tough problems correctly and quickly.

ebos CIM makes change happen. It creates the pathway to action that bridges the gap between the corporation’s objectives and front-line actions. Through a problem-solving work interface, front-line managers quickly identify performance problems, pinpoint causes and implement practical solutions. The ebos CIM system integrates into the manager’s daily workflow, creating a sustainable improvement process. By reducing the corporation’s objectives to bite-sized tasks, the ebos CIM gives managers - even new ones - the tools to solve tough problems correctly and quickly.



Tools & Technologies
WebLogic 6.1 SP1
Microsoft SQL Server 2000
J2EE Framework with MVC Architecture
Embedded VB for WindowCE Based Survey System

CIM FEATURES

• Define standards and set performance benchmarks for improvement initiatives
• Develop and deliver brand-specific business operating procedures and resource requirements
• Identify performance gaps, manage and monitor channel-wide improvement initiative results by individual outlet, region, or across the entire channel
• Monitor progress and implement solutions using action plans, financial feasibilities, e-learning, and daily task-reminders
• Share business knowledge interact with peers and subject-matter experts

• Pre-pilot for General Motors (GM), NAO
• Pilot for TORO, USA
• Pilot for AUDI, Germany